top of page
  • What methods of payment do you accept?
    Payments accepted are cash and credit cards & bank payments through Venmo, PayPal, Square, CashApp, and Zelle. We will also accept personal checks from established clients. Payments need to be made the same day as your cleaning.
  • What is your hourly rate?
    Generally I don't charge for cleanings by the hour, I charge by the job. When you charge an hourly rate, there is a sense of urgency to hurry up and get everything done quickly instead of focussing on providing a quality thorough cleaning.
  • How much do your cleaning services cost?
    Because each home is different and each family has different needs, there is no way to give an accurate price without seeing the home first. This is why I provide completely free quotes. I come to your home, you walk me around and tell me about the things you would like done, your concerns, problem areas, or special requests. Then after we have made a cleaning service plan together, I can give you your personal customized flat rate price. Everything we have talked about is included in that price so there are no surprises. We have a list of estimated prices based soley on square footage that you can take a look at on the Estimates page. These estimates are just to give you an idea of prices for different size homes in average condition. Call, text, or message us to receive your free customized quote.
  • What exactly does the estimated price cover?
    We have included two lists on the estimates page. The prices are estimated solely by the square footage of your home assuming you would like a complete home cleaning. One is for a Standard Cleaning and one is for a Deep cleaning. This includes cleaning and sanitizing bathrooms, scrubbing grout and tile, wiping down appliances, cleaning and sanitizing sinks, counters, and door handles, dusting all surfaces, wiping down furniture, picture frames and wall hangings, dusting light fixtures, and much more. Click here to see the Service Checklist which details all the areas of the home that we clean for both options.
  • Do I need to be home during my cleaning?
    Its completely up to you whether you would like to be home for your cleaning or not. We have no preference, we can clean either way.
  • Do you provide the cleaning supplies or do I?
    We provide all cleaning supplies and equipment. We bring cleaning supplies that we are educated about and skilled at using. We know the effectiveness of our cleaners and how they affect different surfaces and materials. Some people prefer that we use their vacuum cleaner and that is perfectly fine. If you have special needs or concerns regarding cleaning products such as allergies or sensitivities to certain ingredients or scents, we ask that you let us know at lease one week in advance so we can plan accordingly. This ensures that you are safe and comfortable during and after your cleaning.
  • What do I need to do to prepare for my cleaning?
    Before the cleaners get to your house, its good to put away your personal items and clear the areas you want your cleaner to clean and sanitize. This way you will get the most out of your cleaning and make sure that nothing gets misplaced.
  • What if I need to reschedule or cancel my cleaning?
    For recurring cleanings, if you are sick or have another urgent issue where you need to cancel your appointment, please let us know as soon as possible! Otherwise we request that you contact us at least 72 hours before your cleaning if you need to cancel or reschedule your appointment. The more notice you can give the better. This gives us time to fill your spot.
  • What can I do if I am unhappy with my cleaning?
    Let us know within 24 hours of your cleaning what you are dissatisfied with and I will come back and redo those areas of your home. We can not accommodate requests after 24 hours because dirt naturally starts to accumulate again after cleaning having nothing to do with the cleaning itself. Above all we want you to feel great about the services that were provided so if something is not right, please let us know.
bottom of page